Summary
Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.
With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.
At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.
ECG is looking for a time-served Plumbing Engineer to join our site-based team at St James Quarter. This is a hands-on maintenance role covering the full range of commercial plumbing, sanitary ware and drainage services across the retail malls, food and beverage units and back-of-house areas. Working to a planned preventative maintenance (PPM) and reactive schedule, you will carry out fault finding, repairs and small installation works, supporting the wider Mechanical & Electrical (M&E) team in keeping the destination fully operational for guests, retailers and tenants.
Package & Benefits
Location: St James Quarter (static role)
Salary: DOE
Hours: 40 hours per week
Company Benefits
Family Friendly Pay
Life Assurance
360 Wellbeing App - 24/7 access to GP appointments
Death in Service Insurance
Scottish widow pension
Fertility Treatment Support Leave
Paid Maternity Leave
Paid Paternity Leave
Gym & fitness discounts and other lifestyle discounts
Employee refer-a-friend scheme
Employee Recognition Scheme
25 Days holiday (excluding bank holidays)
Essential duties & responsibilities
Routine PPM visits and reactive repairs to commercial plumbing services, including hot and cold water services, sanitary ware, taps, cisterns, flush valves, sensor fittings, urinals, showers and macerators.
Pipework repairs, alterations and small installation works in copper, MDPE, plastic push-fit and press-fit systems, including isolations, draining down, refilling and recommissioning.
Maintenance of above and below ground drainage – clearing blockages, rodding, trap and waste repairs, gully, interceptor and grease management checks, and monitoring of pumped drainage installations.
Water hygiene duties in line with ACoP L8 / HSG274, including temperature monitoring, flushing of little-used outlets, TMV servicing, showerhead descaling, tank and calorifier inspections, and accurate completion of the site water hygiene logbook.
Fault finding and first-line diagnosis on booster sets, pressurisation units, water heaters, circulating pumps and associated pipework and valves, escalating to the Lead Building Services Engineer where required.
Attend escapes of water, leaks and blocked drainage as a priority – isolating, containing and making safe to minimise disruption to trading units, public areas and the hotels.
Daily / Weekly inspections of Plant Rooms, Tank Rooms, Pump Rooms, Risers and Car Parks. Plant room status & cleanliness checks, reporting leaks, defects and remedial works for quotation.
Accompanying and assisting specialist sub-contractors around site for PPM/reactive works – including water treatment, drainage, grease trap and sprinkler contractors – arranging access, isolations and permits to work when instructed to do so.
Operate a tablet device in conjunction with ECG’s CAFM system ensuring all PPM and reactive tasks are completed timeously, with accurate labour, material and asset information recorded against each task.
Carry out works in public areas in line with site standards – correctly signed, barriered, cleaned down and cleared ahead of trading hours – and complete making good following plumbing works.
Work at all times in accordance with ECG’s Health & Safety policy, site RAMS and the permit to work system.
Develop positive working relationships with all stakeholders to enhance the professional reputation of ECG, whilst protecting the St James Quarter brand.
Skills & Qualifications Required
Knowledge & Understanding
Time-served commercial plumbing experience gained within a maintenance or building services environment.
Experience operating in the private FM sector.
Solid understanding of SFG20 service specification.
Working knowledge of ACoP L8 water hygiene requirements within a commercial building.
Strong fault finding and problem-solving skills across domestic water, sanitary and drainage systems.
Confident operating a tablet-based CAFM system for task management and reporting.
Excellent customer communication skills.
Self-starter, able to work on own initiative as a conscientious team player.
Organised communicator with strong inter-personal skills.
High level of verbal, written and numeric skills.
Retail Destination / Shopping Centre experience (desirable).
Qualifications
City & Guilds/NVQ/SVQ: Level 2 or above in Plumbing (Level 3 desirable).
Water Regulations (WRAS) certification – desirable.
Legionella / Water Hygiene awareness training – desirable.
IPAF, PASMA, Confined Spaces and Asbestos Awareness – desirable (training can be provided).
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
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